Privacy Policy

At Taj Destinations, the privacy of our visitors is paramount. We diligently protect any information we collect and make every effort to safeguard your data when you visit our website. In some instances, you may need to provide personally-identifying information for us to better serve your needs during your interactions with us.

Please take some time to review the following content to become more familiar with our information practices. This includes understanding the types of data we collect, how we use it, and the measures we have in place to protect your personal information. By using our website, you are agreeing to our Privacy Policy. If you have any objections or concerns about any aspect of our Privacy Policy, please contact us at info@tajdestinations.com. Thank you for your attention to our website policy.

When arriving at our site by "clicking through" from a partner's website where you have previously signed up, they may share certain information about you with us. It is recommended to review the privacy policy of the originating site to understand the type of information collected and the permissions granted to our partner for its use.

Personal Identification Information

We want to assure you that your privacy is highly valued and understood by us. We may collect personal identification information through various means, such as visiting our website, creating an account, making a purchase, subscribing to our newsletter, participating in a survey, filling out a form, or engaging with any of the activities, services, features, or resources on our Site. Rest assured, you have the choice to browse our Site without disclosing any personal information. Your personal identification information will only be gathered if you choose to provide it voluntarily. Please keep in mind that you always have the option to decline sharing any personally identifiable information, except in cases where it may limit your access to certain Site-related activities.

Type of Information Collected

The data we collect about you will depend on the way you engage with us. When you visit our website, we may gather specific non-personally identifiable details such as your IP address, device model, viewed pages, visit date, and other similar information. This data is utilized to improve the overall quality, services, and relevance of our website for visitors, address any server problems promptly, and ensure efficient site operation.

Making a Booking:

When booking a travel or tour package through our services, we will need the following information from you:

  • Name
  • Home and billing address
  • Telephone number
  • Email address
  • Payment details
  • Birth date
  • Passport information

In order to facilitate the required travel arrangements and services you have requested, we kindly ask for this information. Thank you for your cooperation.

Contact via phone: Please note that we may monitor and/or record telephone conversations for training and customer service purposes. Your understanding is appreciated. Thank you.

Photo and Video: During your tour or branded trip with us, there is a possibility that a photo or video may be taken by a member of the Taj Destinations team, an employee of Taj Destinations, a partner, or another passenger. Your privacy is important to us, so if you prefer not to be photographed or included in any videos, please notify your tour group leader or the photographer. Photos taken by Taj Destinations Group staff will not be used for marketing purposes without your consent. While we make efforts to protect your privacy, we cannot be held responsible for passengers who may capture your image or record you without our knowledge.

Your engagement with us: When you participate in a survey, subscribe to our newsletter or marketing updates, connect with us on social media, or attend any of our organized events, we will collect your name, pertinent contact information, and any other personal details you choose to share.

We will NEVER share or disclose your information:

Protecting Your Privacy: Here at Taj Destinations, ensuring your privacy is our primary focus. We guarantee that your contact information is secure with us and will never be disclosed, traded, or leased to any other websites, marketers, or third parties. Your personal details are kept confidential, providing you with peace of mind throughout your experience with us.

How We Use Your Personal Information:

"We prioritize transparency and responsibility in handling your personal information to ensure a secure and tailored experience for you. The following outlines how we utilize your personal information effectively:"

  • Sending you email, marketing messages, and valuable information.
  • Ensuring your bookings are managed effectively.
  • Confirming all details for your tour packages, hotel reservations, and transportation needs.
  • Analyzing and monitoring customer demographic data.
  • Personalizing website content to align with your interests.
  • Tailoring email marketing messages to better match your preferences.

At our company, we prioritize the protection of your privacy and believe in the responsible handling of your personal information. You can trust that our commitment to safeguarding the confidentiality and security of your data is unwavering, with a focus on earning and maintaining your trust and satisfaction.

The company retains the right to use or disclose Personal Information when deemed necessary or appropriate in the following circumstances: In line with relevant laws, both within and beyond your country of residence:

  • To adhere to legal proceedings.
  • To respond to requests from public or government authorities, even those outside of your country of residence.
  • To uphold our terms and conditions.
  • To ensure the smooth operation of our activities and those of any related entities.
  • To safeguard our rights, privacy, safety, or property, as well as those of our affiliates, yourself, or others.
  • To enable us to seek remedies or limit potential damages we may incur.

Please note that unsubscribing from promotional emails from Taj Destinations does not opt you out from receiving important emails related to your bookings and administrative updates, including changes to our terms, conditions, and policies. Furthermore, if you make a booking or purchase on any of our websites, you may receive information about new products, requests for feedback on our services, and other communications aimed at improving our service for you and our other customers.

Our business is aware that it will undergo continual changes due to the introduction of new products. As a result, we anticipate that this Privacy Policy will be regularly assessed and updated to stay current with these developments.

How Long We Keep Your Information

The personal information provided will be kept by our company for the required duration to fulfill requested services, resolve disputes, meet legal obligations, or maintain an active account.

Your Information Rights

To access or update your account information, please log in to the My Account page. If you would like to deactivate your account, kindly contact us at the address given below. Upon deactivating your account, you will no longer be able to sign in or view any personal information linked to your account.

How we protect your Personal Information:

At Taj Destinations, we prioritize the safety and security of your personal information. We have established a range of protective measures, such as administrative, technical, and physical protocols, to prevent any potential loss, theft, or misuse. Our commitment to confidentiality ensures that your data is safeguarded from unauthorized access, disclosure, alteration, or destruction.

To book through the Taj Destinations website, you will need to use an SSL-enabled browser such as FireFox, Internet Explorer, Safari, or Google Chrome. This encryption technology enhances security and ensures the privacy of your personal information during online transactions.

For more information on how Pay Pal protects your data, we suggest visiting their website to review their Privacy Policy and Terms & Conditions. It is important to stay informed about the security measures implemented by payment processors to safeguard your sensitive information.

Updating and accessing your personal data, including complaints:

You have the right to request a copy of your personal data held by us. Though you should be able to access online the information associated with your account or booking, you can also reach out to us in writing to receive a copy of any other personal data we have on record for you.

Please provide any necessary details to help us accurately locate and retrieve your personal data. While we aim to provide data access free of charge, we may charge a reasonable fee for extra copies to cover administrative costs.

To ensure the accuracy and currency of your personal data, please notify us of any incorrect information we may have. We will quickly make the necessary updates or deletions, unless retaining the data is required for legitimate business or legal purposes.
If you would like to correct, delete, or object to the processing of your personal data, please send your request to info@tajdestinations.com .

Sharing Personal Data with Regulatory Authorities

To help with your travel arrangements, it may be required (as per regulations established by governmental authorities at your departure and/or destination locations) to collect and handle your personal information for purposes like immigration, border control, security, anti-terrorism measures, and other necessary reasons. If mandated by law or authorized, we may share only the essential personal data with other governmental agencies.

WITH WHOM YOUR PERSONAL INFORMATION

Your information will be shared with various service providers, such as airlines, hotels, bus services, cab rentals, railways, and other suppliers, in order to facilitate your booking through Taj Destinations. By confirming your booking with us, you are giving consent for us to share your information with these service providers and suppliers. Please be aware that Taj Destinations strictly prohibits these service providers from using your information for anything other than fulfilling their service obligations. However, we want to emphasize that we have no control over how these service providers and suppliers handle the shared information, as they function as independent data controllers. Therefore, we cannot be held responsible for any actions they may take. We recommend that you carefully review the privacy policies of the specific service providers or suppliers you choose to engage with."

Taj Destinations does not disclose or lease the Personal Information of our Users to third parties. Nevertheless, we may share this information with our business partners or vendors who aid us in delivering services and perks to our customers according to their booking records with us.

Data Retention

Our commitment to safeguarding your personal data includes retaining it only for as long as necessary to fulfill the purposes stated in this Privacy Policy and to meet legal and regulatory requirements. Once this period expires, we will securely delete your personal data. Should there be a need to retain data for analytical, historical, or legitimate business reasons beyond this timeframe, we will take appropriate measures to anonymize the data.

Selling Data

Please be advised that under no circumstances will we share or distribute your personal information.

Marketing Emails

When you express interest in receiving marketing information, you will receive notifications about special offers and promotions, as well as our newsletter. You can easily unsubscribe at any time by clicking the unsubscribe link located in the footer of our marketing emails.

What Are Your Rights?

Our goal is to offer you the peace of mind that you have authority over the information you disclose to us. Depending on relevant data protection regulations and our lawful grounds for managing your data, you may have specific rights regarding your personal information. These rights consist of:

Update Data Request: You are entitled to ask for any inaccurate, incomplete, or outdated information we hold about you to be corrected.
Access and Transfer of Information: You have the right to obtain a copy of the information we have on file for you, or to request that it be transferred to another service provider.
Opt-Out of Data Processing: You can request that we stop processing or using your information.
Request for Data Deletion: You may request the deletion of any or all information we have stored about you.
Withdrawal of Consent: You have the option to revoke any consent that you previously provided to us.

We aim to meet your requests whenever feasible, yet there may be instances where fulfilling your request is not possible or may lead to repercussions. In such scenarios, we will notify you in advance of any potential outcomes or furnish written explanations for any denials before proceeding further.

Cookies and other Technologies:

As is standard practice on many websites, the Taj Destinations website uses "cookies" to maintain your session on the website and track the products you have chosen to add to the booking form. Cookies are not used to store any personally identifiable information. As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

Social Network / Community:

Explore the highlights of Taj Destinations - a premier travel company in Agra and a tight-knit community rolled into one! Our user-friendly features make it easier than ever to connect and communicate with other members. Whether you prefer public wall posts or private messages, our platform fosters meaningful interactions. However, it's crucial to prioritize online safety. Exercise caution and discretion when sharing personal information on the Taj Destinations Social Network. Remember that any information you disclose may be visible, gathered, or utilized by others on the platform. While we typically do not delete community content, even if an account is deactivated, always take steps to safeguard your personal details. Your privacy is important! Your voice is valued, so feel free to express yourself and participate responsibly in our inclusive community spaces on Taj Destinations.

Security

We prioritize the privacy and security of your data. While we cannot ensure complete security online, we consistently implement measures to protect the information we collect. Utilizing effective technical and organizational strategies, we strive to prevent any potential loss, misuse, or tampering of your personal data. Access to sensitive information is limited to authorized personnel, strictly for approved business purposes. Our use of SSL encryption secures your sensitive information online, while firewalls and intrusion detection systems are in place to deter unauthorized access.

Minors

Please Note: Individuals who are under the age of 18 are prohibited from registering for, using, or purchasing the products and services available on this website. We do not intentionally collect or solicit any personal information from minors. If you have any concerns or questions regarding our Privacy Policy, please contact us via email at: info@tajdestinations.com. Thank you.

Privacy Policy Changes:

Please note that while most changes to our Privacy Policy are likely to be minor, Taj Destinations reserves the right to make necessary modifications at its discretion. We recommend visitors to regularly check this page for updates. As a Taj Destinations account holder, you may also receive alerts about these changes. By continuing to use this site after any updates to the Privacy Policy, you indicate your acceptance of the modifications. Thank you for staying informed.

Contact Us

If you have any questions, feedback, need to update Personal Information, or have inquiries regarding Taj Destinations's Privacy Policy, please contact our Privacy Officer at info@tajdestinations.com.

Thank you for using www.tajdestinations.com